Wizz Air compensation claim? Claiming compensation from Wizz Air after a flight disruption can feel daunting — but the key to success lies in two things: having the right evidence and knowing the proper filing process. Under Regulation EU261/UK261, passengers may be entitled to up to €600 in compensation for delays, cancellations, or denied boarding.
In this article, we’ll show you exactly what proof you need, how to claim Wizz Air compensation, and how to file your claim with the Civil Aviation Authority (CAA) in the UK or the National Enforcement Body (NEB) in the EU.
Check your compensation online.
Evidence You Need to Win a Wizz Air Compensation Claim
The stronger your evidence, the harder it is for your Wizz Air compensation claim to be rejected.
Here’s what you should collect and keep safe:
- Flight tickets & boarding passes – Proof that you had a valid booking and showed up for the flight.
- Receipts for expenses – Meals, drinks, hotel stays, and transport arranged during the delay. These support reimbursement claims if Wizz Air failed to provide care.
- Photos & videos – Pictures of airport departure boards, gate announcements, or long queues can back up your story.
- Airline communication – Save emails, SMS updates, or app notifications about the flight delay or cancellation.
- Notes & names – Write down times, details of announcements, and names of staff you spoke to.
- Proof of delay – Screenshots from flight-tracking websites or official flight history records can be useful.
Tip: Keep everything in digital form. Scan or photograph receipts and tickets — it makes filing and sharing with authorities much easier.
You can file a Wizz Air claim compensation request under EU261/UK261 if your flight was delayed, cancelled, or overbooked.
Step-by-Step: Filing a Wizz Air Compensation Claim Yourself
If Wizz Air rejects or ignores your claim, you don’t have to stop there.
You can escalate to the CAA (UK) or the relevant NEB (EU). Here’s how:
Step 1: Submit a Claim to Wizz Air Directly
Use their official compensation form or customer service channels.
Clearly state your claim under EU261/UK261, the flight details, and the compensation amount.
Attach your evidence (tickets, receipts, communications).
Step 2: Wait for Wizz Air’s Response
Airlines often delay or deny claims. Don’t be discouraged.
If rejected, check whether the reason (e.g., “extraordinary circumstances”) is valid.
Technical issues, crew shortages, or Wizz Air staff strikes are not extraordinary.
Step 3: Escalate to the CAA or NEB
If your flight was departing from the UK (any airline) or arriving in the UK (on a UK airline), escalate to the Civil Aviation Authority (CAA).
If your flight falls under EU jurisdiction, escalate to the National Enforcement Body (NEB) of the departure or arrival country.
Provide all evidence, copies of your claim, and the airline’s response (if any).
Step 4: Consider ADR or Legal Action
Some countries offer ADR schemes.
ADR, or Alternative Dispute Resolution, is an independent service that helps passengers and airlines resolve disputes without going to court. If Wizz Air rejects or ignores your claim, you can escalate it to an approved ADR body, such as AviationADR in the UK. The process is free or low-cost for passengers, faster than legal action, and the decision is usually binding on the airline.
In the European Union, passengers can use ADR bodies recognized by their country’s National Enforcement Body (NEB), which handle disputes under EU261/2004.
As a last resort, you can pursue your case in small claims court, often with the help of a flight compensation company.
Examples of ADR Bodies in the UK and EU
| Country | ADR / NEB Body | Website / Contact |
|---|---|---|
| United Kingdom | AviationADR | www.aviationadr.org.uk |
| France | Médiation Tourisme et Voyage (MTV) | www.mtv.travel |
| Germany | Schlichtungsstelle für den öffentlichen Personenverkehr (SÖP) | www.soep-online.de |
| Spain | Agencia Estatal de Seguridad Aérea (AESA) | www.seguridadaerea.gob.es |
| Italy | Autorità di Regolazione dei Trasporti (ART) | www.autorita-trasporti.it |
| Netherlands | De Geschillencommissie Reizen | www.degeschillencommissie.nl |
| Poland | Civil Aviation Authority of Poland (ULC) | www.ulc.gov.pl |
| Ireland | Commission for Aviation Regulation (CAR) | www.aviationreg.ie |
Passengers can claim compensation Wizz Air for delays, cancellations, or denied boarding under EU261/UK261 regulations.
How to Claim Compensation with a Compensation Claim Company?
If claiming compensation on your own feels like too much hassle, there’s an easier option: working with a flight compensation claim company.
The process is simple and very similar — but without the paperwork and back-and-forth with the airline. All you need to do is fill out and sign one online form, provide basic documents such as your boarding pass and ID/passport, and the company will handle the rest.
They’ll communicate with Wizz Air on your behalf, escalate the claim if needed, and only take a fee if you win compensation.
Check your compensation online.
Why Evidence + Process Matters?
Even if you’re clearly entitled to compensation, Wizz Air may delay, deny, or dispute your claim — often citing vague reasons such as “extraordinary circumstances” or incomplete documentation. This is where strong evidence and a structured approach make all the difference.
When you keep detailed records — tickets, emails, photos, receipts — and follow the official process step by step (from filing with the airline to escalating through the CAA or NEB), your chances of success rise dramatically.
Passengers who stay organized and persistent regularly secure compensation payouts of up to €600 per person under EU261/UK261.
Remember, it’s not just about what happened — it’s about what you can prove.
Read more:
- Wizz Air Flight Delay Compensation
- Wizz Air Flight Cancellation Compensation
- Wizz Air Denied Boarding Compensation
Keep every document and receipt, submit your Wizz Air compensation claim in writing, and don’t hesitate to escalate if Wizz Air refuses. With the right preparation, you can win your compensation claim.